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[原创] qc自动发邮件的问题

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1#
发表于 2010-11-24 11:04:26 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式
本帖最后由 cabrite 于 2010-11-24 11:07 编辑

安装的qc是9.0中文版在站点管理里已经设置自动发邮件,每当我提交一个bug的时候,我的邮箱会收到邮件
在配置automail里,对用户develop设置,条件为分配给develop,没有勾选所有缺陷,然后保存
更改一个现存bug的分配给为develop,develop收不到邮件在缺陷列表里,点邮件选择通过邮件发送,会有“通过邮件发送指定实例失败”,详细信息如下

Messages:
Failed to mail the specified entities;
Failed to mail the specified entities;
Failed to send mail to 405526170@qq.com;
Failed to send the message via mail server '192.168.1.42';
Sending failed;
  nested exception is:

javax.mail.MessagingException: 553 authentication is required
;
Sending failed;
  nested exception is:

javax.mail.MessagingException: 553 authentication is required
;

Error Code: 1049

Stack Trace:
javax.mail.SendFailedException: Sending failed;
  nested exception is:

javax.mail.MessagingException: 553 authentication is required

at javax.mail.Transport.send0(Transport.java:219)
at javax.mail.Transport.send(Transport.java:81)
at com.mercury.optane.core.mail.CMailService.sendMail(CMailService.java:375)

wrapped in com.mercury.optane.core.CTdException: Sending failed;
  nested exception is:

javax.mail.MessagingException: 553 authentication is required

at com.mercury.optane.core.mail.CMailService.sendMail(CMailService.java:383)
at com.mercury.optane.core.mail.CMailService.sendMail(CMailService.java:347)
at com.mercury.td.tdserver.api.logics.CMailLogic.sendMessage(CMailLogic.java:1280)

wrapped in com.mercury.optane.core.CTdException: Failed to send the message via mail server '192.168.1.42'
at com.mercury.td.tdserver.api.logics.CMailLogic.sendMessage(CMailLogic.java:1282)
at com.mercury.td.tdserver.api.logics.CMailLogic.sendMail(CMailLogic.java:477)

wrapped in com.mercury.optane.core.CTdException: Failed to send mail to 405526170@qq.com
at com.mercury.td.tdserver.api.logics.CMailLogic.sendMail(CMailLogic.java:481)
at com.mercury.td.tdserver.api.logics.CMailLogic.sendEntity(CMailLogic.java:436)

wrapped in com.mercury.optane.core.CTdException: Failed to mail the specified entities
at com.mercury.td.tdserver.api.logics.CMailLogic.sendEntity(CMailLogic.java:439)
at com.mercury.td.tdserver.api.logics.CMailLogic.sendEntity(CMailLogic.java:328)

wrapped in com.mercury.optane.core.CTdException: Failed to mail the specified entities
at com.mercury.td.tdserver.api.logics.CMailLogic.sendEntity(CMailLogic.java:345)
at com.mercury.td.web.server.CTdServlet.redirectMailEntity(CTdServlet.java:1086)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.mercury.optane.core.web.CAbsServlet.executeFunction(CAbsServlet.java:554)
at com.mercury.optane.core.web.CAbsServlet.processRequest(CAbsServlet.java:535)
at com.mercury.td.web.server.CTdServlet.processRequest(CTdServlet.java:319)
at com.mercury.optane.core.web.CAbsServlet.doPost(CAbsServlet.java:418)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:153)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:481)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:534)
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2#
发表于 2010-11-24 14:41:30 | 只看该作者
有邮件服务器吗?
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3#
 楼主| 发表于 2010-11-24 14:53:39 | 只看该作者
有啊,公司的邮箱;公司的同事用outlook收邮件都是mail.**.com,我在站点管理里面也是这么设置的
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4#
发表于 2012-2-20 09:38:20 | 只看该作者
我在使用qc9.0的过程中,也经常碰到类似的问题出现,甚为不爽~~,影响与项目组成员的正常沟通~~顶一下~~
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5#
发表于 2012-2-20 10:49:48 | 只看该作者
后来想了想了,会不会和我用qc群发邮件的时候,在“收件人”处选择“按组查看”复选框后,点击了“组:Viewer”,而Viewer这个组中包含了一个用户,是没有合适的邮箱的问题?

还有,出现了类似的问题该如何快速的恢复,能正常发送了邮件?难道必须找运维看看邮箱服务器是否出什么状况了?
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