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Please follow the methods below to configure your client side if your QTP or QC can’t work normally after you upgrade your OS to windows 7:
>> If QTP can’t identify the objects, please install this patch.
QTP_00644.zip
>> If QC can’t download the add-ins after type the QC URL.
1. Run QC client as administrator
2. If it still can’t work, then do the following steps
a. Search for UAC in start menu to open Change User Account Control
b. Select “Never notify” and restart computer
c. Shut down DEP (Enter cmd and run the command “bcdedit /set {current} nx AlwaysOff” as administrator)
d. Open the browser again to download the add-ins |
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