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Position Windchill Runtime Technical Support Engineer
Department Technical Support
Location Shanghai, China
Generic Responsibilities
Assist Field Staff and Windchill administrators at customer sites with the installation, configuration, and tuning of Windchill applications, which involves Oracle, Webservers, and Java both on UNIX and Windows platforms
Troubleshoot technical problems, reproduce issues, develop workarounds and work directly with development on testing fixes
Assist in the creation and implementation of technical training and documentation related to the above topics
Collaborate with other offices worldwide to provide enterprise-level support for mission-critical systems
Continuously develop technical skills in PTC Products, Java, Oracle and other technologies involved in the Windchill solutions
The ideal candidate is passionate about both web technologies and problem solving.
Eager to learn, they are able to provide creative solutions to complex issues by leveraging their technical expertise given all the constraints dictated by the customer’s environment (limited schedule, restricted access, etc.)
Required Knowledge, Skills & Abilities
Technical
Minimum bachelor degree in Computer Science, or related field
Familiar with Client/Server architecture and databases
Object Orientated programming familiarity (Java a plus)
Unix/Windows : User level with basic administration knowledge
Oracle : Experience installing, creating and configuring Oracle databases or similar relational databases. (normalizing or tuning skills a plus)
Development/troubleshooting of web-based application (Java, Applets, Servlets, JSP, XML, HTML, and Web servers/Servlet engines a plus)
Networking: Basic administration knowledge
Soft skills
Strong written and verbal communication skills
Customer-focused
Strong troubleshooting skills and ability to provide creative solutions
Prioritization & self-motivated
Ability to quickly master new products and technologies
Languages
English (Business Level)
Mandarin (Native Level)
注: 工作地点-上海浦东新区
联系人: Ivy
联系电话: 021-58409805-16/29606431
MSN: xfhbcxs0403@hotmail.com
(以上职位是受客户公司委托招聘,有意者可以电话或email与我联系,英文流利,精通JAVA和ORACLE,salary面谈.也可以直接将您的简历发到我的邮箱,我会48小时内给您回复) |
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