Description: As team member in ESD(EngineerService Desk) team to provide R&D application level 1&2 support. Thescope of this work includes R&D application support, ticket handling,incident/problem handling, KPIs update and end user training. • Universitydegree or above, major in Computer Science • 3-5years working experience • Language:Advanced German skill (MUST) • Language:Advanced English Language are optional • Experienceof working with the international team • Knowledgeof ITIL processes are optional • Experiencein database, OS and middleware • Knowledgein Automotive IT Processes/ Automotive Experience are optional Salary: 10k-15k/M Address: 北京市朝阳区望京中环南路7号B楼 Start date: 8th Dec. 2015 Duration: on going
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