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What makes a bug severe? Difficulty of fixing? But that can seldom be known in advance.
Microsoft uses a four-point scale to describe severity of bugs.
Severity 1 is a crash or anything that loses persistent data , i.e., messing up your files on disk.
Sev 2 is a feature that doesn't work.
Sev 3 is an aspect of a feature that doesn't work.
Sev 4 is for purely cosmetic problems, misspellings in dialogs, redraw issues, etc. This system works very well. (Interestingly, sev 4 bugs end up getting set to priority 1 fairly often, because they are frequently VERY annoying to users, and fixing them is generally easy and doesn't destabilize things.) -- MichaelGates |
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