美资网络安全公司技术支持大量新职位急招

bollytom

Job Description
Enterprise Tech Supp Analyst(网络产品技术支持）-14000VLE

This position is a technical support position whose main role is technical customer support of DELL
SonicWALL solution products. This candidate will support NGFW(Next Generation Firewall), SSL-VPN, Analyzer and other DELL SonicWALL product lines.

PRINCIPAL DUTIES AND RESPONSIBILITIES
- Applies advanced technical expertise using standard operating and diagnostic protocols to resolve
standard to moderately complex issues that are negatively impacting product usage at DELL
SonicWALL customer sites.
- Communicates effectively to internal and external customers as necessary through a variety of mediums.
- Escalate and explain problems with clarity to Senior and Advanced Technical Support Engineers.
- Work closely with R&D to identify firmware defect and manage bug fix procession for a whole life.
- Work closely with Sales/SE team to provide POC and evaluation support to end users.
- Contributes to Chinese Knowledge Base document.
- Contributes to centralized problem identification and resolution handbook.
Qualifications

Education Requirements: Bachelor of Science Degree in Computer Science, Engineering or equivalent
industry related experience.
Working Experience: 1+ year working experience
Be familiar with at least one of OS (Linux/Unix/Wins)
Be familiar with network, preferred candidate with CCNA/CCIE certification
Ability to deal with customers technical issues by mail/phone and WebEx
Good communication in oral and written English
Has a "Can do" attitude and self-starter
Ability to take on new challenges and learn new technologies
Life at Dell Learn about Dell culture, the interviewing process and benefits offered in your locationife at Dell

abczero

要应届生吗？专科有工作经验

bollytom

技术招聘 公司名称:         Dell-SonicWall
职位名称:         前端开发工程师
工作岗位:         软件工程师
所在地区:         上海 » 杨浦
专业要求:         不限
性别要求:         不限
学历要求:         本科
职位性质:         全职
薪酬待遇:         面议 月
工作经验:         一年以上
联系人:         汤先生
email:         bollytom@163.com

Description:

We are looking for a new team member to help us create and maintain a series of product components. This position will be responsible for the design and development activities associated with software using a range of applicable technologies (e.g., programming languages, compilers, assemblers, debuggers, other tools) for the SRA product line. Analyzes requirements and develops innovative, user-friendly, useful software. Modifies existing software products to add new functions, adapt to new SRA appliance hardware, improve performance or enhance product usability. Participates in product development in all stages from planning and design to development and testing. Completes documentation and procedures for installation and maintenance.

• Leads or participates in the software development lifecycle, which includes research, new development, modification, security, correction of errors, reuse, re-engineering and maintenance of software products.
• Reviews requirements, specifications and designs to assure product quality; develops and implements plans and tests for product quality or performance assurance.
• Work and communicate in a distributed team, including developer, QA and Product Managers.
• Investigate and analyze reported software defects to resolve them in a timely manner.

Qualifications:

• BA degree in Computer Science or equivalent.

• 2+ years working experience.

• Experienced in C/C++ programming.

• Experienced in Javascript, JQuery.

• Experience in HTML5 development is a plus.

• Solid skill in issue resolving.

• Knowlege of network, netowrk security.

• Good communication skill in English

Dell offers:

Opportunity to work with a strong brand at one of the world's largest IT solutions providers

Dynamic, challenging, international work environment

Exciting internal career opportunities

Competitive compensation

An individual professional development plan

Formal and informal training

GingerMaoMao

自动化测试还在招么？

bollytom

GingerMaoMao 发表于 2015-3-12 21:33
自动化测试还在招么？

现在只招软件开发岗位了
谢谢关注

bollytom

仍在热招中
请大家踊跃应聘
谢谢

bollytom

顶起来
持续招聘中
呵呵

bollytom

Up again.

Thanks!

bollytom

自己顶
不能沉了

bollytom

Up again

Thanks!

bollytom

急招中
请有意向的童鞋踊跃应聘或推荐给感兴趣的筒子们
谢谢啦

bollytom

Up Up

Thanks!

bollytom

Up Up

Thanks!

bollytom

热招中
顶起来
谢谢

bollytom

热招中
顶起来
呵呵

bollytom

Up again.

Thanks!

bollytom

顶起来
继续招聘中
谢谢

bollytom

帮忙顶起来
谢谢

bollytom

顶起来
不能沉了
谢啦

bollytom

目前还没找到合适的人选
请大家自荐或多推荐朋友过来
谢谢啦