windows 2003 server的Clearquest 的WEB配置

winterwindy

配置好后,访问"http://localhost:8080/www/logon/default.asp"能够打开主页面.但是,进行登录时.却出现下面的错误页面.哪位高手帮忙解决一下??
Could not start application.
Please see your system administrator
Error message:
Error #-2147024890: ShowText - EventLog message failure in CLEARQUEST.WEBUTIL.1
我已经按照http://www-1.ibm.com/support/doc ... -8&lang=all上的做法都做了.
可是还是没有用.难道是Windows 2003高安全性的问题.还是IUSR_Manchine没有配置正确.等等.实在是很奇怪

chijj

web端有时是会出问题，如问题不能很快解决，可以先使用客户端。

daydayup

你按照1.2.3点都做了修改吗？
2003的系统是可以安装的，因为我电脑系统就是滴，而且安装CQ成功了

daydayup

看看这个文章：
Problem
This technote explains possible solutions to the error "Could not start application. Please see your system administrator", when logging into the IBM® Rational® ClearQuest® Web interface. This solution only applies to ClearQuest versions 2003.06.12 and earlier, that used the Microsoft® Windows® IIS server.  
  
Cause
Improper setup and configuration of the IIS server can cause errors when connecting to the ClearQuest® Web interface. The full text of the error is:

Could not start application.
Please see your system administrator
Error message:
Error #-2147024890: ShowText - EventLog message failure in CLEARQUEST.WEBUTIL.1

or

Could not start application.
Please see your system administrator
Error message:
Error #-2147023394: ShowText - EventLog message failure in CLEARQUEST.WEBUTIL.1

  
Solution
There are numerous issues that are known to cause this issue.

Group Membership:
Verify the IUSR_<machine_name> account use by ClearQuest under the IIS manager is not a member of the group "Guest". Guest membership is known to restrict access permission's, which can prevent the ClearQuest web from working correctly. The ClearQuest Administrators Guide specifies that the IUSR account should only be a member of the "Users" group.
Incorrect IUSR password
Reset the password for the IUSR account. If the password has been reset, or is incorrect, the ClearQuest web server will not start.
Event View logs are full
Clear out the Event Viewer log. If the log files on the Windows&reg; web server machine are full, the ClearQuest web server will not start.
To clear the event log and restart the Web server:
Go to: Start > Programs > Administrative Tools > Event Viewer
Right click the System log and select Clear All Events.
Right click the Application log and select Clear All Events.
Right click the Security log and select Clear All Events.
NOTE: Selecting the "Over write as necessary option may help prevent the logs from becoming full" .

你就可以解决了！

suncaijun

目前没有听谁说有人在2003上使用cq，好像是不行？你的客户端可以正常使用？
建议你找个2000的机器启动iis服务，路径指定到2003机器的路径，看到底是cq的问题，还是操作系统的问题

还有：自己多动手做，不要什么问题都问，自己不尝试，怎么能进步。

winterwindy

说实话, 我已经对这个论坛失望了.我问的问题,从来没有得到过回答.唉...