安装QC9.0，报错error code = 601

2009silu · 发表于 2009-4-15 15:36:43

请大家帮帮我，第一次安装QC，看了一些文档，操作系统是2003server,先安装了JDK1.4.2,SQL SERVER2000(因为对SQL SERVER不熟悉，一路默认都是“下一步”，再安装sql server2000的SP4，继续安装QC，在安装快完成，已经出现“安装摘要”时，报错，提示查看log，点击确定后，程序自动退出，请大家帮忙解决，谢谢谢谢！！！！！
log内容如下：
(2009-4-15 9:22:22), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, 发生了错误，产品安装失败。请查看记录文件 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\Mercury\Mercury_Quality_Center.04.15.08.55.install.is.log 以获得详细信息。
(2009-4-15 9:22:22), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, ProductException: (error code = 601; message="error installing product action")
STACK_TRACE: 13
ProductException: (error code = 601; message="error installing product action")
at com.mercury.td.install.util.TDDatabase.setupDb(TDDatabase.java:186)
at com.mercury.td.install.product.action.TdDatabaseSetupPA.install(TdDatabaseSetupPA.java:58)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5195)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4563)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
at java.lang.Thread.run(Thread.java:534)