在WEB上用TrackRecord，出现以下错误，怎么解决？请各位指示。

miaomiaoga

Error in /cgi-win/itemview.dll
An internal error has occurred in /cgi-win/itemview.dll.
Automation 错误 (error #-2147221168)
Please note what you were doing when this problem occurred, so we can identify and correct it. Write down the Web page you were using, any data you may have entered into a form or search box, and anything else that may help us duplicate the problem. Then contact the administrator of this service.