我的QTP 9.5装不上去:a previos installation has not competed

xiaohaijun176

原先安装过 9.2的 刚卸载掉，重启后，安装9.5但多次按照提示重启安装,仍然出现如下提示：

Setup has determined that a previous installation has not completed. You should restart the system in order to complete this process.

有谁知道是什么原因或者有解决方法吗？

lqin1982121

1.        Open the %TEMP% folder (in the Start -> Run dialog, type %TEMP% and click Enter).
2.        In this folder, search for a file named "Prereq_Mgr.HP_QuickTest_Professional_9.5.log".  This file is created by the installation program and contains a list of registry keys that can potentially fail the latest setup process.
3.        Consult with the computer's system administrator about backing-up and deleting the registry keys specified in the log file above.  Rename/remove the problematic keys according to the administrator's recommendations.
4.        After renaming the registry keys, install QuickTest Professional again.

xiaohaijun176

非常感谢！这个方法可行。