求助：安装时出现的问题！

almay

好不容易下载完成，3张CD解压第一张后运行setup.exe出现问题如下：帮忙解决，谢谢！

almay

是不是我很菜啊，高手不屑于解答啊？！
拜托，帮忙啊！

almay

我在网上收到这样一篇文章：

windows installer出错信息解决
问题一:

一、所有使用installer安装的程序，均不能正常安装，提示：“不能访问windows installer 服务。可能你在安全模式下运行 windows ，或者windows installer 没有正确的安装。请和你的支持人员联系以获得帮助”

二、察看windows installer服务，一般为停用。如果试图在service中启用，有时会发现，被系统禁用，再启动，提示：“指定的服务已标记为删除”

三、如果试图重新安装InstMsiW.exe，提示：“指定的服务已存在”

resolution:
The MSI Installer can be a real pain. It may be that one of the files required by it is corrupt. Here's what you do. Run msiexec /unregserver again. Then delete msiexec.exe from the system32 directory. Potentially, you could rerun the install at this point but for some reason this doesn't always work. Instead,  download a fresh copy of the windows installer, use an unzipping tool to extract it, go into the folder and manually install from the inf files. To do this, right click on it and select install. Make sure you do msi.inf first, and then mspatcha.inf or you get a missing file error (likely because msiexec.exe is missing). After all this run msiexec.exe /regserver to recreate the service.

一、先用msiexec /unregserver 停掉windows installer服务。

二、下载InstMsiW.exe，用winrar解压开。进入目录。

三、右击msi.inf ，点击安装，右击mspatcha.inf ，点击安装。

四、再用msiexec.exe /regserver 启用服务。

问题二:

以上的问题解决后，在我安装vpc的时候，又碰到这个问题：Error -1607: Unable to Install InstallShield Scripting Run Time

查了相关的资料后,发现我安装的系统里没有ISScript.exe.

所以我下载并更新了IkernelUpdate.exe and IsScript7x.zip...问题就解决了。

当然很多时候出错的原因不一定相同，解决的方法也不一定一样，我只是把我的解决方法拿出来，算是一个参考。

出处：精品论坛
责任编辑：Tunco

按照上面方法仍不能解决！！！郁闷至极啊，只能等高人指点了！

[ Last edited by almay on 2005-6-16 at 09:04 ]

pcl2004_27

hi :
This question is that  When running an installation created with an InstallShield product, the following error occurs at the beginning of the installation:

Error -1607: Unable to Install InstallShield Scripting Runtime

how to fix?

This error message is a system-specific error and can be caused by a system-specific setting. This article attempts to list all the possible steps that have known to resolve this error. Depending on your system, you may need to try some or all of the listed solutions

Fix
1.Update the ISScript engine on your computer by downloading the latest one. For more information, see  http://consumer.installshield.com/kb.asp?id=Q108158
2.Make sure that the Installer folder in the Windows directory has full access privileges. The Installer folder may be hidden on your computer, so you will have to set your computer to see hidden files and folders and then set the proper permissions to the <WINDOWSFOLDER>\Installer folder:
       a.Show Hidden Files and Folder
              1. Launch Windows Explorer by pressing the Windows key + E or select Start      Run and type explorer.
               2.Select Tools > Folder in the Windows Explorer window.
               3.Select the View tab.
                 4.In the Advanced Settings pane, select Show hidden files and folder.

         b.Set the Installer folder attributes
              1.Locate the folder <WINDOWSFOLDER>\Installer
                .Windows NT and 2000: C:\WINNT\Installer
                .Windows 95/98/Me/ XP: C:\Windows\Installer

          Note: In some instances this directory doesn't appear on Windows XP machines. Follow these steps to view the folder:

                      a.In Windows Explorer select View > Toolbars and select Address Bar if there isn't a check box next to it.
                          b.In the Address Bar type in the full path: C:\WINDOWS\Installer.
             2.Right-click on the Installer folder and choose Properties.
            3.Select the Security tab.
            4.Make sure the System, Administrators and the specific user have Full Control of this folder.

            c.Repeat the instructions in Step B for the Temp directory. To locate the Temp directory on your machine, refer to the article Clean the Temp Directory.

3.Make sure that the InstallShield registry key in the Windows registry has full access privileges.
   1.Select Start > Run and type regedt32.
   2.Browse to the following key:
        HKEY_LOCAL_MACHINE\SOFTWARE\InstallShield

   3.Check the permissions of this key:
      .Windows XP users can right click and select Permissions.  
      .Windows 2000 and NT users navigate to the Security menu and select Permissions.
    4.Assign both the Administrators and System group Full Control if they don't already have it. For an idea of what the permissions property dialog will look like, see step 2B-4.
  
4.If the installation is located on a network drive, copy all of the files to the local hard drive (i.e., Desktop or Temp directory) and attempt to run the installation again.
5.Install the Windows Installer engine on your computer to make sure that it is not corrupt and that it is properly registered on your computer. For more information, see http://consumer.installshield.com/kb.asp?id=Q108201
6.Make sure you have full administrative privileges on your computer. This only applies to Windows NT 4.0, 2000, and XP computers; Windows 95, 98, and ME do not require this. For more information, see http://consumer.installshield.com/kb.asp?id=Q108379
7.Make sure no other applications, installations, or processes are running in the background. For more information, see  http://consumer.installshield.com/kb.asp?id=Q108393 and http://consumer.installshield.com/kb.asp?id=Q108377
8.Make sure to check the location from where the installation is being run. If the downloaded installation files are stored in a directory path that contains special characters, such as "&", "-", ".", etc, change the path to something that does not contain these characters.
Bad path: C:\downloads\Palm\palm desktop & hotsync\x\setup.exe

Good path: C:\downloads\Palm\palm desktop hotsync\x\setup.exe

9.The DCOM settings on Windows NT, 2000, and XP may need to be configured. For more information, see http://consumer.installshield.com/kb.asp?id=Q108324

almay

faint！
有中文么？

[ Last edited by almay on 2005-6-16 at 10:39 ]