QC手动发邮件碰到的怪异问题（SMTP协议）

testdatura

由于，初次使用QC，安装中采用默认的安装方式，所以邮件发送方式采用了SMTP协议。
后来，发现，无法自动发送邮件，更痛苦的是：手动发送邮件，如果发送者的邮箱地址信息为空的，能发送邮件，但是，如果不为空的话，就会报错：

Failed to mail the specified entities;
Failed to mail the specified entities;
Failed to send mail to qihaiyan@supcon.com;
Failed to send the message via mail server 'mail.supcon.cn';
Sending failed;
  nested exception is:
javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
javax.mail.SendFailedException: 553 5.7.1 <qihaiyan@supcon.com>: Sender address rejected: not logged in
;
Sending failed;
  nested exception is:
javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
javax.mail.SendFailedException: 553 5.7.1 <qihaiyan@supcon.com>: Sender address rejected: not logged in
;
Error Code: 1049
Stack Trace:
javax.mail.SendFailedException: Sending failed;
  nested exception is:
javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
javax.mail.SendFailedException: 553 5.7.1 <qihaiyan@supcon.com>: Sender address rejected: not logged in
at javax.mail.Transport.send0(Transport.java:219)
at javax.mail.Transport.send(Transport.java:81)
at com.mercury.optane.core.mail.CMailService.sendMail(CMailService.java:381)
wrapped in com.mercury.optane.core.CTdException: Sending failed;
  nested exception is:
javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
javax.mail.SendFailedException: 553 5.7.1 <qihaiyan@supcon.com>: Sender address rejected: not logged in
at com.mercury.optane.core.mail.CMailService.sendMail(CMailService.java:389)
at com.mercury.optane.core.mail.CMailService.sendMail(CMailService.java:348)
at com.mercury.td.tdserver.mail.MailLogic.sendMessage(MailLogic.java:1183)
wrapped in com.mercury.optane.core.CTdException: Failed to send the message via mail server 'mail.supcon.cn'
at com.mercury.td.tdserver.mail.MailLogic.sendMessage(MailLogic.java:1185)
at com.mercury.td.tdserver.mail.MailLogic.sendMail(MailLogic.java:420)
wrapped in com.mercury.optane.core.CTdException: Failed to send mail to qihaiyan@supcon.com
at com.mercury.td.tdserver.mail.MailLogic.sendMail(MailLogic.java:424)
at com.mercury.td.tdserver.mail.MailLogic.sendEntity(MailLogic.java:376)
wrapped in com.mercury.optane.core.CTdException: Failed to mail the specified entities
at com.mercury.td.tdserver.mail.MailLogic.sendEntity(MailLogic.java:379)
at com.mercury.td.tdserver.mail.MailLogic.sendEntity(MailLogic.java:279)
wrapped in com.mercury.optane.core.CTdException: Failed to mail the specified entities
at com.mercury.td.tdserver.mail.MailLogic.sendEntity(MailLogic.java:294)
at com.mercury.td.tdserver.requests.MailEntity.execute(MailEntity.java:38)
at com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:87)
at com.mercury.optane.core.web.CAbsServlet.executeFunction(CAbsServlet.java:548)
at com.mercury.optane.core.web.CAbsServlet.processRequest(CAbsServlet.java:540)
at com.mercury.td.web.server.CTdServlet.processRequest(CTdServlet.java:291)
at com.mercury.optane.core.web.CAbsServlet.doPost(CAbsServlet.java:423)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:153)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:481)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)

我的站点配置信息如下：

testdatura

我的环境是：WINDOWS SERVER 2003 + SQL SERVER 2005,QC9.2

archonwang

把你的具体配置说明下。

另外，qc服务器必须和邮件服务器在一台机器上。不知道后续的qc版本有没有更新过此问题。

bill_hen

已经告诉你问题所在：
<qihaiyan@supcon.com>: Sender address rejected: not logged in

有的邮件服务器requires pop3 login first to send mail.
不过，log says:
Failed to send the message via mail server 'mail.supcon.cn';
是 mail.supcon.cn
还是
mail.supcon.com??

testdatura

我的MAIL服务器是mail.supcon.com，我也不知道mail server 'mail.supcon.cn'是哪里来的？
是不是装上POP3就可以了？

testdatura

把你的具体配置说明下。

另外，qc服务器必须和邮件服务器在一台机器上。不知道后续的qc版本有没有更新过 ...
archonwang 发表于 2010-9-30 10:14

不会吧？

bill_hen

mail.supcon.cn 和 mail.supcon.com 都是 218.75.124.151.
很简单，这是你们自家的邮件服务器，问问就知道了。

testdatura

不好意思，没看明白。
我们公司的邮件服务器是：mail.supcon.com 。
我设置的QC的MAIL SERVER 也是mail.supcon.com。
所以，我不知道mail.supcon.cn 是哪里冒出来的？是安装的时候默认的设置，还是哪里设置不对？

testdatura

已经搞定了，还是公司的邮件服务器把QC发的邮件当垃圾邮件处理了。
谢谢bill_hen 的大力支持。

qianyong

是的公司邮箱一般设置屏蔽的。
而且接受邮件的都为公司邮箱地址。

wangyinhang

回复 3# archonwang


    QC和邮件服务器必须在同一台服务器上？？？

archonwang

QC 10 以下版本是这样的。通过directmail 转发的话可能存在其他未知问题。

wendi1986

QC 9.0。通过directmail 转发的话可能存在其他未知问题。 是很多问题，1：QC上面的缺陷自己发自己的时候被directmail发送失败，2：每天邮件发送多的话发送失败，3：directmail设置很麻烦，设置对了发送不出去，崩溃。。。郁闷中。。。。