yjnormal 发表于 2010-10-13 19:33:53

qc安装到100%时抛错，请各位帮忙解决

抛错信息如下
(2010-10-13 19:15:06), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, installing Td Database Setup PA (tdDbSetup)
(2010-10-13 19:16:58), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, ·¢ÉúÁË´íÎ󣬲úÆ·°²×°Ê§°Ü¡£Çë²é¿´¼Ç¼Îļþ C:\DOCUME~1\yejing\LOCALS~1\Temp\Mercury\Mercury_Quality_Center.10.13.19.10.install.is.log ÒÔ»ñµÃÏêϸÐÅÏ¢¡£
(2010-10-13 19:16:58), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, ProductException: (error code = 601; message="error installing product action")
STACK_TRACE: 13
ProductException: (error code = 601; message="error installing product action")
        at com.mercury.td.install.util.TDDatabase.setupDb(TDDatabase.java:186)
        at com.mercury.td.install.product.action.TdDatabaseSetupPA.install(TdDatabaseSetupPA.java:58)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5195)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4563)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
        at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
        at java.lang.Thread.run(Thread.java:534)

(2010-10-13 19:16:58), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Ascii File Update Product Action (create_qc_db_setupXML)
(2010-10-13 19:16:58), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling XML File Update PA (setupXsl)
各位应该怎么解决啊

yjnormal 发表于 2010-10-13 20:27:50

补充一下，我的系统是xp sp3 安装是qc90

edithwzx 发表于 2010-10-26 17:29:40

我也遇到了这个问题，高手帮忙解决下！谢谢了 急~~~~~~~

edithwzx 发表于 2010-10-26 17:30:30

我用的是oralce的数据库 window2003的系统 qc是9.0的 难道版本不兼容吗
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