caroline12 发表于 2007-12-28 11:33:39

QC9.0安装出错

在安装qc最后一步时出现错误，用的数据库是oracle10g，
报错日志的内容是：
(Dec 28, 2007 9:14:31 AM), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, An error occurred and product installation failed.Look at the log file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\Mercury\Mercury_Quality_Center.12.28.08.47.install.is.log for details.
(Dec 28, 2007 9:14:31 AM), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, ProductException: (error code = 601; message="error installing product action")
STACK_TRACE: 13
ProductException: (error code = 601; message="error installing product action")
        at com.mercury.td.install.util.TDDatabase.setupDb(TDDatabase.java:186)
        at com.mercury.td.install.product.action.TdDatabaseSetupPA.install(TdDatabaseSetupPA.java:58)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5195)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4563)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
        at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
        at java.lang.Thread.run(Thread.java:534)

不知道应该如何解决，请大家帮帮忙拉，谢谢。

ppent 发表于 2007-12-29 11:49:50

Look at the log file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\Mercury\Mercury_Quality_Center.12.28.08.47.install.is.log for details
建议详细阅读安装手册。

ubun 发表于 2008-1-2 15:37:31

我的错误是Service Unavailable
知道是啥原因不知道？
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