TCS has stopped working

Jadie

在用LoadRunner12.02录制truclient协议脚本时，点击开始录制后，TCS就停止工作，展开problem detail 如下：

Problem signature:
  Problem Event Name:        APPCRASH
  Application Name:        TcWebIELauncher.exe
  Application Version:        12.0.6540.0
  Application Timestamp:        5475d1b4
  Fault Module Name:        mshtml.dll
  Fault Module Version:        11.0.9600.17842
  Fault Module Timestamp:        5565cf99
  Exception Code:        c0000005
  Exception Offset:        001e9f23
  OS Version:        6.1.7601.2.1.0.256.4
  Locale ID:        1033
  Additional Information 1:        e66d
  Additional Information 2:        e66dc1f3da7d750e322dfeb60431739f
  Additional Information 3:        6bc0
  Additional Information 4:        6bc094ca2c9ba7a0a32eb4f571dfa5dd

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