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[求助] ALM 11服务器Invalid Server Response问题

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1#
发表于 2013-12-16 15:20:32 | 只看该作者 回帖奖励 |正序浏览 |阅读模式
问题描述:
1、服务器上段时间感染了木马,使用360进行了杀毒更新(可能误删了部分文件)
2、网页登陆可以看到ALM的登陆界面,输入用户名和密码都正常,可以对用户进行验证;但是点击login时就会弹出Invalid Server Response的错误框;
3、网页登陆选择Site manager页,一切操作正常,可以PING通数据库,可以对现有的项目进行Verify和maintain,都提示pass.
4、系统的重启过多次,问题依然存在。

服务器Invalid Server Response的LOG如下:
Throwable caught
java.lang.NoClassDefFoundError
Messages:
Could not initialize class com.mercury.td.site.metadata.TypedMetadata;
Stack Trace:
java.lang.NoClassDefFoundError: Could not initialize class com.mercury.td.site.metadata.TypedMetadata
at com.mercury.td.tdserver.api.logics.vc.VcConfiguration.getTestTypesUnderVcString(VcConfiguration.java:62)
at com.mercury.td.tdserver.directory.CTdProject.getPropertiesFRec(CTdProject.java:1163)
at com.mercury.td.tdserver.api.logics.CConnectionLogic.getConnectionProperties(CConnectionLogic.java:494)
at com.mercury.td.tdserver.api.logics.CConnectionLogic.connectProject(CConnectionLogic.java:332)
at com.mercury.td.tdserver.requests.ConnectProject.execute(ConnectProject.java:35)
at com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:91)
at com.mercury.td.web.CAbsServlet.executeFunction(CAbsServlet.java:486)
at com.mercury.td.web.CAbsServlet.processRequest(CAbsServlet.java:478)
at com.mercury.td.web.CTdServlet.processRequest(CTdServlet.java:165)
at com.mercury.td.web.CAbsServlet.doPost(CAbsServlet.java:352)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.hp.qc.core.utils.gzipfilter.GZIPFilter.doFilter(GZIPFilter.java:30)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.mercury.optane.core.state.ServerStatusFilter.doFilter(ServerStatusFilter.java:33)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92)
at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126)
at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:598)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:619)
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2#
 楼主| 发表于 2013-12-16 16:45:23 | 只看该作者
使用的ALM11 + MS-SQL2005数据库的架构,基本可以确认数据库是没有问题的。
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