Primary Responsibilities Measurable Deliverables
Demonstrate a working knowledge of the interoperability of third party products as they relate to PTC products.
Acquire expertise in diverse system platforms. (i.e., Win 2000, Solaris, HP, etc.)
Perform installation and configuration of localized PTC components and related third party products.
Demonstrate a working knowledge of all relevant PTC product components. Ability to install & configure software components in all supported languages supported by PTC without assistance.
Ability to use PTC products in all languages.
Role: QA Test Environment Support Time Allocation:
Primary Responsibilities Measurable Deliverables
Install and maintain current localized product environments in accordance to the compatibility matrix in all languages supported by PTC
Ensure assigned QA machines are up to date with latest release or maintenance software.
Promptly resolve any outstanding issues or problems around assigned product areas. Ensure QA web page reflects current status of assigned systems and their availability.
Follow organization process and best practices with respect to Localization QA.
SPR resolution & closure
Up to date web pages reflecting latest machine configurations.
Quality Assurance Skills & Experience Required
Quality Assurance specific technical skills:
Strong knowledge of Microsoft Office product suite.
Strong Software Troubleshooting Skills
Bug Tracking Tools (i.e. CaRDS)
Automation Tools – CitraTest, WinRunner, etc.
Experience Testing Web Technologies a big plus.
Experience using/troubleshooting InstallAnywhere installers.
Technologies Experience Required
Must possess strong system level knowledge of at least two technologies of each category below:
Operating Systems: Windows 2000 Pro, Solaris 9, AIX, HP-UX.
Browser Technologies: IE, Netscape, Mozilla.
Web Server/Servlet Technologies: Web Servers: Apache, IIS, SUN ONE, WebSphere, Tomcat.
Additional Favorable Technologies :
Java Technologies: JRE, JVM, Servlet, Applets, Packaging
Pro/ENGINEER
Windchill Solutions - Windchill PDM, ProjectLink
Localization/Translation Tools – (TRADOS, etc.)
Siebel’s CaRDS tool
Additional Skills Required
Organized and great attention to ‘Detail’
Able to balance multiple projects concurrently
Verbal and Written communication skills. Able to communicate problems to both external and internal audience at varying levels of technical aptitude.
Good inter-personal interaction and communication skills
Strong written knowledge of one of these languages in addition to English, (FR, DE, ES, IT, CS, CT, KO, JA).
Educational Requirements
Bachelor’s degree in related field, preferably Computer Science plus 2-5 years of experience
Knowledge of one of the following Languages in addition to English: (FR, DE, IT, ES, CS, JA, CT, KO), as described in the specific job posting. Language knowledge must be equivalent to a Minor University degree on that language, or to 4-5 native language courses.