各位大神，想问一下安装qc11时最后一步出错，解压错误怎么办？

v00339

环境：阿里云windows server2008 R2 E
数据库：SQLSERVER2008 R2
QC版本：QC11
现象：
在安装QC11过程中一切问题都解决了，到最后安装读条那步的时候，读条到一半直接结束，报错误，查看详细日志如下：
Deploy engine failed:
java.util.zip.ZipException: error in opening zip file
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.<init>(ZipFile.java:114)
at java.util.zip.ZipFile.<init>(ZipFile.java:131)
at com.mercury.optane.core.CFileSystemUtils.unzipDir(CFileSystemUtils.java:1463)
    wrapped in com.mercury.optane.core.CTdException: 解压缩文件时出错
at com.mercury.optane.core.CFileSystemUtils.unzipDir(CFileSystemUtils.java:1490)
at com.hp.qc.install.deploy.engine.DeployEngine.copyDocToQCWarTempDir(DeployEngine.java:567)
at com.hp.qc.install.deploy.engine.DeployEngine.deployInstallationToQcTempFolder(DeployEngine.java:531)
at com.hp.qc.install.deploy.engine.DeployEngine.deploy(DeployEngine.java:449)
at com.hp.qc.install.deploy.engine.DeployEngine.perform(DeployEngine.java:1053)
at com.hp.qc.install.setup.QcConfigWorkerTask$7.run(QcConfigWorkerTask.java:248)
at com.hp.qc.install.setup.AbstractWorkerTask$ActualTask.<init>(AbstractWorkerTask.java:143)
at com.hp.qc.install.setup.AbstractWorkerTask$2.construct(AbstractWorkerTask.java:75)
at com.hp.qc.install.setup.SwingWorker$2.run(SwingWorker.java:114)
at java.lang.Thread.run(Thread.java:619)

请问是什么问题啊？！
感激不尽

v00339

= = 有没有大神来解惑  感激不尽