You can obtain support information for products formerly produced by Mercury as follows:
* If you work with an HP Software Services Integrator (SVI) partner (www.hp.com/managementsoftware/svi_partner_list), contact your SVI agent.
* If you have an active HP Software support contract, visit the HP Software Support Web site and use the Self-Solve Knowledge Search to find answers to technical questions.
* For the latest information about support processes and tools available for products formerly produced by Mercury, we encourage you to visit the Mercury Customer Support Web site at: http://support.mercury.com.
* If you have additional questions, contact your HP Sales Representative.
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HP Software Support
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You can visit the HP Software Support Web site at: www.hp.com/go/hpsoftwaresupport
HP Software online support provides an efficient way to access interactive technical support tools.
As a valued support customer, you can benefit by using the support site to:
* Search for knowledge documents of interest
* Submit and track support cases and enhancement requests
* Download software patches
* Manage support contracts
* Look up HP support contacts
* Review information about available services
* Enter into discussions with other software customers
* Research and register for software training
Most of the support areas require that you register as an HP Passport user and sign in. Many also require a support contract. To find more information about access levels, go to: