标题: 急聘Software Support Engineer [打印本页] 作者: zouli 时间: 2010-8-25 09:12 标题: 急聘Software Support Engineer 职位描述:
•Cases Administration: Case build, transfer and close etc.
•Client and Web-related issues/questions: Usage & Configuration questions, Installation & Connection issues, development issues etc.
•Code development and problem cases solving etc.
任职资格:
•Strong troubleshooting skills
•Strong communication skills
•Flexible and adaptable
•Fast learner and able to understand complex systems thoroughly
• Experience with Windows (XP, 2000 server, 2003 server) server operating systems
•Experience with UNIX (HP-UX) operating systems is strongly desirable
• Experience with relational databases (Oracle or SQL server) is strongly desirable
• Experience with Java and J2EE is desirable
• Knowledge of ITIL is desirable
•Study abroad experience is preferred(<= 1 years working experience is ok)