Our Application Engineering Team is responsible for working closely with the Product Development Teams, Product Validation Teams, Marketing Teams, and Sales Teams to provide world-class technical customer support. We provide technical support to assist in design wins, customer product ramp, and customer product production. We offer a challenging and dynamic working environment with opportunities to make substantial contributions toward the success of our business.
Responsibilities
· Support focus is on FW and SW for processor based storage integrated circuit and reference designs
· Assist in hardware support as needed
· Work closely with Tier 1 OEMs/ODMs to define requirements, manage deliverables and support initial bring-up to full production
· Work independently, and in a team environment
· Travel within China and Taiwan, as needed to work at customer sites to debug hardware and software for the market leading PMC-Sierra storage devices product lines
· Working closely with cross-functional teams to support customers
· Support of HW & SW solutions to assist with new product design wins, customer ramp to production, and production
· Develop verification requirements, understand architectures and HW/SW designs in order to characterize customer related problems, providing timely customer technical support and engineering feedback
· Develop customer level documentation
Qualifications
· Bachelors degree in EE, CS, or CE
· Minimum 5 years experience
· Leadership skills and experience
· Strong teamwork, communication and presentation skills
· Ability to effectively work with cross-functional teams and across multiple geographical locations
· Strong debugging skills and experience with bench top equipment such as protocol analyzers/exercisers, logic analyzers, and oscilloscopes.
· Networking experience
· Embedded FW development and test skills
· Fluent in Mandarin and English speaking skills
· Ability to travel between China and Taiwan
Desired Qualifications
· Strong hardware, chip, software/firmware development skills
· Experience with board-level debug & bring-up
· Understanding of PMC device storage architectures such as expanders and protocol controllers
· Customer facing experience
· Strong debugging skills and experience with kernel (Windbg), JTAG, serial port
· Strong fundamental understanding of RAID
· Experience working with Marketing and Sales teams
· Technical leadership experience
· Experience with RISC based embedded processors (MIPS preferred)
· Program management experience
· Strong system design skills (HW and SW)
· Experience with mass storage firmware and software
· Storage experience - familiarity with storage networking concepts and protocols (Fibre Channel, 10/100/1000 Ethernet, SCSI, SAS and SATA, iSCSI, PCI, PCI-Express)
· Past work with Unix & Wintel drivers and experience in FW development with light weight embedded kernels (ThreadX, VxWorks, eCos, etc.)