Job Overview
This position is responsible for defining the overall QA architecture for small to mid-scale or moderately complex product or product families. Ensures alignment with and contributes to coprorate quality objectives.
Key Responsibilities
Begin to act as customer's voice and quality advocate.
Design, build and maintain the environments and systems used for product testing.
Begin to interact with peers in CA to design interface points, communications methods and protocols.
Work closely with line managers to understand product quality issues.
Plan, develops and implements the research of new or improved testing methods, processes, tools, and systems.
Strive to enhance the customer's 'out-of-box' experience for each CA product.
Represent QA in cross-functional product design and development meetings under current ISO9001 and SDM requirements.
Maintain internal system definitions of products and components for use by others in the organization.
Typical Role Definition
Sr Professional Staff. A seasoned, experienced professional with a full understanding of area of specialization. Resolves a wide range of issues in creative ways. Complete understanding and wide application of principles, theories, and concepts in the field. General knowledge of other related disciplines. Strong competence with the various tools, procedures, programming languages used to accomplish the job. Usually works with minimal supervision, conferring with a supervisor on unusual matters. May be assisted by (and at times direct) less senior level employees. Requires daily decision-making capabilities and actions that may not be reviewed by superiors. Assignments are broad in nature and need ingenuity and originality to solve. Contributes to moderately complex aspects of a project. May assist more junior staff members with aspects of their job. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. May play a role in high-level projects that have an impact on the company’s future direction.
Job-Specific Authority and Scope
Generally works without consulting their manager.
Independent decisions are made daily.
Examples of typical decisions without manager consultation:
Design systems to be used for product testing.
Define QA system architecture.
Typically has no direct reports.
Typically has no total staff.
Typically has a global geographic focus.
Typically does not manage a budget.
Business Travel and Physical Demands
Business travel of approximately 10 or less percent yearly is expected for this position.
Physical demands:
Office environment. No special physical demands required.
Preferred Education
Bachelor's Degree or global equivalent in Computer Science or related discipline. Master's Degree or global equivalent a plus.
Work Experience
Typically 12 or more years of experience in software quality assurance testing, with experience in software design and development a plus. Exposure to many different products, QA methodologies and computer environments.
Skills
Strong technical leadership skills.
Strong communications skills.
Strong teamwork skills for cross-group cooperation.
Strong technical knowledge across the industry and awareness of industry future directions.
Strong self-motivational drive.
Strong writing skills.
Ability to perform under pressure.
Business awareness.