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标题: 我的QTP 9.5装不上去:a previos installation has not competed [打印本页]

作者: xiaohaijun176    时间: 2008-12-22 14:16
标题: 我的QTP 9.5装不上去:a previos installation has not competed
原先安装过 9.2的 刚卸载掉,重启后,安装9.5但多次按照提示重启安装,仍然出现如下提示:

Setup has determined that a previous installation has not completed. You should restart the system in order to complete this process.

有谁知道是什么原因或者有解决方法吗?
作者: lqin1982121    时间: 2008-12-22 14:56
1.        Open the %TEMP% folder (in the Start -> Run dialog, type %TEMP% and click Enter).
2.        In this folder, search for a file named "Prereq_Mgr.HP_QuickTest_Professional_9.5.log".  This file is created by the installation program and contains a list of registry keys that can potentially fail the latest setup process.
3.        Consult with the computer's system administrator about backing-up and deleting the registry keys specified in the log file above.  Rename/remove the problematic keys according to the administrator's recommendations.
4.        After renaming the registry keys, install QuickTest Professional again.
作者: xiaohaijun176    时间: 2008-12-22 18:02
标题: 回复 2# 的帖子
非常感谢!这个方法可行。




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