Duties:
Communicate with customers to understand their application and match it to the appropriate AlazarTech product
Make remote and on-site demonstrations of AlazarTech products for customers (pre-sales)
Test and verify products received from AlazarTech prior to shipment to customer as added Quality Control
Test, verify and repair products received back from customers (RMA)
Communicate with AlazarTech factory for complex repair tasks
Write custom software for customers to help them get started with AlazarTech products
Assist customers in setting up the AlazarTech boards in their PCs if necessary (after-sales)
Assist customers in troubleshooting their software (after-sales)
Provide help in translating AlazarTech technical and marketing documents and website into Mandarin
Assist AlazarTech in procurement of various parts from China
Learn all programming environments supported by AlazarTech
(C/C++., C#, LabVIEW, Python, MATLAB, CUDA, OpenCL)
Assist in providing monthly reports to AlazarTech regarding sales activity
Skills/Qualifications:
At least 2 years of C/C++ software development experience in university or work environment
Understanding of OCT application
Prior experience in using AlazarTech waveform digitizer boards in OCT application
Prior experience in using data acquisition boards in PC environment
Understanding of Personal Computer architecture (PCI Express bus, motherboard BIOS etc.)
Experience in Windows and Linux
Must possess effective written and oral communication skills
Personable, presentable and articulate. Hard working, attention to detail
Must be bilingual (Mandarin/English). Must be able to communicate with AlazarTech factory in English
Bonus skills:
Knowledge of LabVIEW, MATLAB, Python, CUDA and OpenCL
