标题: QC9.0安装出错 [打印本页] 作者: caroline12 时间: 2007-12-28 11:33 标题: QC9.0安装出错 在安装qc最后一步时出现错误，用的数据库是oracle10g，
报错日志的内容是：
(Dec 28, 2007 9:14:31 AM), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, An error occurred and product installation failed. Look at the log file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\Mercury\Mercury_Quality_Center.12.28.08.47.install.is.log for details.
(Dec 28, 2007 9:14:31 AM), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, ProductException: (error code = 601; message="error installing product action")
STACK_TRACE: 13
ProductException: (error code = 601; message="error installing product action")
at com.mercury.td.install.util.TDDatabase.setupDb(TDDatabase.java:186)
at com.mercury.td.install.product.action.TdDatabaseSetupPA.install(TdDatabaseSetupPA.java:58)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5195)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4563)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
at java.lang.Thread.run(Thread.java:534)
不知道应该如何解决，请大家帮帮忙拉，谢谢。作者: ppent 时间: 2007-12-29 11:49
Look at the log file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\Mercury\Mercury_Quality_Center.12.28.08.47.install.is.log for details
建议详细阅读安装手册。作者: ubun 时间: 2008-1-2 15:37
我的错误是Service Unavailable
知道是啥原因不知道？