QC9.0安装提示失败日志,请大家帮忙分析
网上的办法都试过了,都不行.我贴上错误日志,请大家看看提提意见.谢谢..........................
(2013-7-23 17:11:18), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, installing Td Database Setup PA (tdDbSetup)
(2013-7-23 17:11:55), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, 发生了错误，产品安装失败。请查看记录文件 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\Mercury\Mercury_Quality_Center.07.23.17.08.install.is.log 以获得详细信息。
(2013-7-23 17:11:55), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, ProductException: (error code = 601; message="error installing product action")
STACK_TRACE: 13
ProductException: (error code = 601; message="error installing product action")
at com.mercury.td.install.util.TDDatabase.setupDb(TDDatabase.java:186)
at com.mercury.td.install.product.action.TdDatabaseSetupPA.install(TdDatabaseSetupPA.java:58)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5195)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4563)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
at java.lang.Thread.run(Thread.java:534)
(2013-7-23 17:11:55), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Ascii File Update Product Action (create_qc_db_setupXML)
(2013-7-23 17:11:55), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling XML File Update PA (setupXsl)
(2013-7-23 17:11:56), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Td Database Setup PA (tdDbSetup)
(2013-7-23 17:11:56), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Desktop Icon (qccheckerShortcut)
(2013-7-23 17:11:56), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Move File (bean13)
(2013-7-23 17:11:56), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Delete File (bean103)
(2013-7-23 17:11:56), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Add Java Properties PA (bean119)
(2013-7-23 17:11:56), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Add Java Properties PA (bean118)
(2013-7-23 17:11:56), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Add Java Properties PA (setJbossHomeProperty)
(2013-7-23 17:11:56), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Delete File (deleteParamsPropertiesFile)
(2013-7-23 17:11:56), Mercury Quality Center, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Files (paramsFile)
............................. 初看是安装数据库的时候出错了。
确认数据库服务器名 sa 及 密码是否正确。
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