xiaohaijun176 发表于 2008-12-22 14:16:22

我的QTP 9.5装不上去:a previos installation has not competed

原先安装过 9.2的 刚卸载掉,重启后,安装9.5但多次按照提示重启安装,仍然出现如下提示:

Setup has determined that a previous installation has not completed. You should restart the system in order to complete this process.

有谁知道是什么原因或者有解决方法吗?

lqin1982121 发表于 2008-12-22 14:56:51

1.        Open the %TEMP% folder (in the Start -> Run dialog, type %TEMP% and click Enter).
2.        In this folder, search for a file named "Prereq_Mgr.HP_QuickTest_Professional_9.5.log".This file is created by the installation program and contains a list of registry keys that can potentially fail the latest setup process.
3.        Consult with the computer's system administrator about backing-up and deleting the registry keys specified in the log file above.Rename/remove the problematic keys according to the administrator's recommendations.
4.        After renaming the registry keys, install QuickTest Professional again.

xiaohaijun176 发表于 2008-12-22 18:02:37

回复 2# 的帖子

非常感谢!这个方法可行。
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